Last Updated: 12/02/2026

Welcome to dalbaba.com (“Website”, “we”, “us”, “our”). This Website is operated by Shri S R Maurya Enterprises. We are committed to protecting your privacy and personal data. This Strict Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or make a purchase from our website.

1. Scope & Acceptance
   By accessing or using this Website, you explicitly agree to this Privacy Policy and all associated policies including Shipping, Cancellation, and Refund/Replacement Policy. If you do not agree with any part of this policy, please do not use our Website or services.

2. Information We Collect
   We collect only necessary information required to operate our services:

a) Personal Information
Full Name
Email Address
Mobile Number
Billing & Shipping Address
GST details (if provided)

b) Transaction & Order Data
Order details
Payment status (we do not store card/UPI/bank details)
Invoices and tax-related information

c) Technical & Usage Data
IP address
Browser type & device information
Pages visited, date/time, referral URLs
Cookies & similar technologies

3. What We Do NOT Collect
   We do not collect or store debit/credit card numbers, CVV, UPI PINs, or net-banking credentials.
   We do not sell, rent, or trade your personal data under any circumstances.
   We do not collect unnecessary or excessive personal information.

4. Purpose of Data Collection
   Your data is used strictly for:
   Processing orders and delivering products
   Customer support & communication
   Legal, tax, and compliance requirements
   Preventing fraud, abuse, or misuse of the Website
   Improving website functionality and security

5. Data Sharing & Disclosure (Strictly Limited)
   We may share your data only when absolutely necessary:
   Payment Gateways: For processing payments securely
   Logistics Partners: For order delivery
   Government / Legal Authorities: When required by law, court order, or regulatory compliance

⚠️ No third‑party marketing sharing. No data selling. No unnecessary disclosure.

6. Data Security Measures
   We implement strict security practices, including:
   SSL encryption
   Secure servers and restricted access
   Limited internal access on a need‑to‑know basis

However, no method of transmission over the internet is 100% secure. Use of the Website is at your own risk.

7. Data Retention Policy
   We retain personal data only as long as necessary for legal, tax, or business purposes.
   Order and invoice data may be retained as per Indian laws.
   You may request deletion of non‑mandatory data.

8. User Rights (Limited but Clear)
   You have the right to:
   Request access to your personal data
   Request correction of incorrect data
   Request deletion (subject to legal obligations)

Requests must be sent via official contact details and may take 7–15 working days to process.

9. Cookies Policy
   We use cookies strictly for:
   Website functionality
   Session management
   Basic analytics

You may disable cookies via your browser, but some features may not work properly.

10. Third‑Party Links
    Our Website may contain links to third‑party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

11. Children’s Privacy
    Our services are not intended for children under 18 years. We do not knowingly collect data from minors.

12. Order Evidence Requirement (Important Notice)
    For any damage, missing item, wrong product, or packaging issue claims, customers must record a continuous unboxing video from the moment the sealed package is opened.

Without proper unboxing video proof, no investigation, refund, or replacement request will be accepted under any circumstances.

Detailed terms are governed by our Refund & Replacement Policy.

13. Policy Updates & Changes
    We reserve the full right to update, modify, or change this Privacy Policy without prior notice. Continued use of the Website after changes means acceptance of the updated policy.

14. Limitation of Liability
    We shall not be liable for:
    Any unauthorized access beyond our reasonable control
    User negligence in protecting login or personal details
    Losses arising from third‑party services or links
    Claims without valid video evidence as required in our policies

15. Governing Law & Jurisdiction
    This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

16. Contact Information
    Website: https://dalbaba.com
    Email: [email protected]
    Phone: +91 9953933232
    Business: Shri S R Maurya Enterprises

If you do not agree with this Strict Privacy Policy, please discontinue use of this Website immediately.